Just thought I'd drop a line to say I was awestruck at the great service I received with my recent order. The pair of shoes I ordered was delivered the very next day!!! All that and no shipping charge. I will definitely use Zappos again and will spread the word to my friends about your great service. I had just seen a segment on Oprah interviewing your CEO who stated that good customer service was the primary goal of the company. You seem to have it going in spades. Thank you. Phyllis J.
Canadian Shoppers